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The Jim Moran Institute |
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Premier BankMatt BrownPremier Bank has lots of brick and glass, but to President and CEO Matt Brown, the bank's biggest assets are its employees, and he schedules regular luncheons with them to solicit their ideas. That kind of attention to employees provides them with the incentive they need to make the bank even more successful. Premier Bank knows that customer service is critical to their success. Customers of Premier attest to the superiority of their customer service. Flightline, a local Tallahassee business does everything from chartering planes to aircraft maintenance has steadily expanded their business. As a Premier Bank customer they say that the employees of Premier Bank have taken customer service to new heights. This can do attitude of Premier Bank to service their customers translates into positive numbers. The bank's assets grew from 98 million dollars in 2000, to 132 million dollars this past year. Checking accounts increased from 1,650 three years ago, to more than 4,000 today. The bank has three branches currently operating, and two more on the drawing board. With those kinds of numbers and a can do attitude from management and employees to service their customers, Premier Bank is ready to grow even bigger. |