MICHELE GRAHAM

LOCAL ADDRESS:
  2614 West Tennessee Street #1308
Tallahassee, FL  32304
Phone: (954) 551-9087
Cell: (954) 551-9087
E-Mail Address: mfg07c@fsu.edu

PERMANENT ADDRESS:
  15811 Sedgewyck Circle North
Davie, FL  33331
Phone: (954) 680-1835

CAREER OBJECTIVE:
  To obtain an internship to further company success and improve my knowledge of the insurance industry.

EDUCATION:
  Bachelor of Science: Florida State University
Major: Risk Management/Insurance
Additional Major: General Management
Expected Graduation Date: Spring 2011
Grade Point Average:  3.71 (Cumulative)

WORK EXPERIENCE:
  Bonefish Grille Restaurant, Tallahassee, FL
(08/2006 - 08/2009) Guest Services Representative - As hostess, responsible for answering questions and taking reservations via telephone, taking accurate to-go orders, authorizing credit cards, and handling large amounts of money. Promoted from hostess to Guest Services Representative (January 2008). Duties included planning for large parties, ensuring customer satisfaction, training new employees and supervising hostess stand. Learned proper customer service and communication skills. Improved leadership, time management and teamwork skills.
  Publix Supermarkets, Davie, FL
(07/2004 - 08/2006) Cashier - Dealt with money transactions and customer satisfaction.

ACTIVITIES AND AWARDS:
 Academics
 Bright Futures Scholarship (2007-present); Dean's List (Spring 2008, Fall 2009); President's List (Spring 2009)
 Leadership Activities
 Member, Insurance Society of FSU
 Skills
 Microsoft Office (Word, Access, Powerpoint, and Excel)